At Rydey, you, our customers, are our main priority, and your safety is our sole concern. So every time you book a ride, service, or delivery, we always ensure you get a safe experience!
How? We have the profiles of all the riders thoroughly verified to ensure your safety is always maintained. However, in a situation where you may feel in danger, we have a support team that you can contact, and they take care of the rest, or you can get your close family or friends directly from the app itself and let them know the situation.
You are our valued riders, and your safety matters the most. Therefore, we have ensured that when you use the app, you are not sent to jobs in areas that may seem unsafe or have a criminal history.
Also, after any delivery, ride, or service, we take anonymous feedback to know the overall experience and improve it if necessary.
We have a very stringent insurance policy to ensure that the services you receive are 100% safe. So, we provide that riders are thorough professionals and have their own Commercial Auto Insurance. This way, we ensure your safety and the safety of the riders also remain intact.